Oloo St., 5TH Flr, KVDA PLAZA, Eldoret

Mobile: (+254) 724 876 645

FREQUENTLY ASKED QUESTIONS

frequently asked questions

Faq

We are in an age of specialization. As times have changed, no attorney can possibly keep up with all areas and complexities of the law, and that is why our team is comprised of the top legal minds, each with their own area of practice. Our firm is also unique in that while we all specialize in various aspects of the law, the size of our legal team allows us to offer counsel on nearly any facet of the law.

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Simply stated, you will receive superior service through careful consideration, confident counsel and unprecedented knowledge by the regions top legal team that is both efficient and effective.

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We understand the importance of communication and transparency between attorney and client. Although we would like to talk to you weekly by telephone, that would be neither practical nor productive. Legal matters have a way of stretching out over long periods of time. To you, it may often seem like ages have gone by without activity, however, in fact, much behind-the-scenes work is being completed so that on the day your matter is ready, nothing will be overlooked. In order to keep the cost of legal services down while maximizing communications, we will strive to keep you informed when anything important happens and to respond to your questions in a reasonable time. In addition, we will inform you when your presence is required, either in our office or in court.

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From time to time, a potential conflict of interest may arise due to our representation of other clients or governmental bodies in the community. When this occurs, we will immediately withdraw from the matter, if it is already underway. You can be assured that at no time will we knowingly take part in a conflict of interest. If a potential conflict arises, we will fully disclose the facts to you, and remove ourselves from the matter and await further instructions concerning the transfer of your file to another attorney.

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Certain legal matters require that monies be held “in trust” or “in escrow” for a client for weeks or months at a time. For example, a damage suit settlement may require us to hold the settlement proceeds “in escrow” until the settlement check had been cleared through normal banking procedures. We maintain a separate escrow account, and at no time is money from that account co-mingled with general funds. This is your money held in trust by your attorneys. Separate, detailed records are kept in connection with this account on your behalf.

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All office visits are by appointment only. We encourage each of our clients to schedule meetings with us during regular business hours. From time to time you may request that we meet you in the evening if the matter cannot wait. While we do not encourage these “special visits,” we may arrange them where necessary. If we must meet with you in the evening, we must reserve the right to add a surcharge to our regular fee for the appointment. You will be advised, in advance, of the decision concerning the surcharge. Since “special visits” may be expensive, please avoid them wherever possible.

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We are committed to providing you with the most cost effective legal representation. We can arrange hourly, contingency, and flat fee agreements.

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We want to ensure that our clients are well informed on their legal rights. Therefore, we offer free consultations to our clients and potential clients.

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It is preferable for you to come to our office so that you can become acquainted with the staff who will be working diligently on your case. However, when it is not possible for you to come to our office, we can schedule a date and time to meet with you at a location that is more convenient for you. In addition, we can facilitate business electronically to save you time and money.

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You will not necessarily have to go to court. Throughout the process of representing our clients, we constantly strive to achieve the most cost effective solution. Taking into consideration the strength of the evidence in your case, your plausible performance during a deposition, and your need for closure. The majority of cases settle before ever getting to trial. However, we have the extensive trial experience needed to be able to confidently stand with you, counsel you, prepare your for court, and most importantly be able to actively represent you in a court of law.

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There are several factors to be considered in reaching a settlement amount. The majority of our clients are satisfied with the settlement amount we have obtained on their behalf.

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The length of time that a legal proceeding can take varies greatly from case to case due to the very unique facts of each case. Many factors are not within our hands and often lay within the scope of the court’s schedule. Multiple developments during a proceeding can contribute to speeding up or delaying a conclusion for a case. We ensure that all deadlines are met on our part to ensure as speedy a process on your behalf as possible.